Website Terms & Conditions

  • Introduction
  • Acceptable Use
  • How to contact us
  • How to contact us
  • Data Policy
  • Licence to use website
  • Updates

Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

Who Are We?

Company Name: Angel Hair Extensions

Email: info@angelhairextensions.co.uk

Licence To Use Website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter);

Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Data Policy

What Information Is Being Collected?

Contact/enquiry/quick Call Back Forms

The personal data, which we collect in these forms, are:

  • Name
  • Email
  • Telephone Number
  • IP Address

We will ask for the above data so that we can identify who you are and discuss your enquiry with you. We may also ask for other relevant information. We will use this information to take your enquiry and respond appropriately to it.

The data, which you share on these forms, are only used to enquire about our services. The data you share on these forms are not used for marketing purpose unless opted in.

Cookies

What are Cookies?

Cookies are small files created using numbers and letters combined to create online cookies. These files are stored on the hard drive of the user’s device and allow a web browser and/or website to store information. These packets of information are then reused the next time you visit the website to create a better, more efficient user experience.

The majority of web browsers allow partial control of cookies by using the browser settings on your chosen device. If you would like to know more about cookies and understand how they work, you can utilise websites such as www.aboutcookies.org.

What we use cookies for?

Please Note: By using our website, you are in agreement with our cookies policy. We may store and access cookies on your device.

Website Analytics

There are set cookies created by Google that are designed to collect information about how users interact and behave on a website. These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

The data collected is done so anonymously to ensure personal information is kept secure. You can learn more about Google’s cookie protection policy here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Who Will It Be Shared With?

We will not sell any personal information to third parties. We will not share your information with third parties for marketing purposes.

We may pass your information to third party service providers who we have engaged for the purpose of hosting and maintaining the site and completing tasks and providing services to you on our behalf. These third parties are contractually required to use it only to provide their service to us, and contractually barred from using it for their own purposes. We disclose only the personal information that is necessary to deliver the service.

This website contains some links to other websites. We are not responsible for the privacy practices of these websites and recommend that you read the privacy statement of each website that you visit via a link from this website.

Updates

We may update our privacy policy from time to time. By continuing to use the services and our Website, you agree to the latest version of our privacy policy. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

How Can You Contact Us?

If you want to opt out of direct marketing or to discuss how we use your personal data along with any issues regarding the website please see the following.

  • Follow the unsubscribe instructions in the last marketing message you received to no longer receive any marketing messages.
  • Send an email to info@angelhairextensions.co.uk

Returns

How do I return an item?

You can return items to us within 14 days of receipt. Due to the nature and hygiene of our products, ALL PRODUCTS must be unopened and in their original shipped condition for the return to be accepted. Any products that have been opened or tampered with will not be accepted for a refund. Please click here to start your return.

Do I have to pay to return an item?

Unfortunately, we do not have a free returns system. We recommend sending items back by Royal Mail tracked postage. Please ensure postage insurance covers the full cost of the items. We cannot be held responsible for any returned items that go missing during shipping.

Return address:

37 Tickford street, newport pagnell, milton keynes, united kingdom, mk16 9ae

All return items must be brand-new, sealed, and unopened otherwise the refund will not be approved.

Approved Refunds will be processed within 5-10 working days after we receive the item back (minus the 10% restocking fee).

Please note that we charge a 10% restocking fee on returned items.